Town of Cary Open Data Policy Draft
Shared for feedback by Cary NC
Welcome to the Town of Cary’s draft Open Data Policy. We encourage your feedback in strengthening the governing document for our Open Data program, which will make publishable Town data more accessible to the public.
After a brief and simple sign up, you can comment on the policy from February 12 to March 5. Comments will be reviewed by staff prior to Town Council consideration of the policy. Through the OpenGov Foundation’s Madison Project platform, you can:
- Let us know whether you support or oppose the document
- Leave a comment on the policy or open data in general
- Highlight a bit of text and leave a note on that specific text
- Respond to other people’s notes, starting a dialogue about a specific passage. Feel free to also leave a comment on what datasets you’d like to see the city publish in the future.
Town of Cary Open Data Policy Draft
DRAFT
OPEN DATA POLICY STATEMENT
Prepared by:
Adopted by Council: [DATE]
Effective: [DATE]
PURPOSE:
To reflect the Town’s commitment to the State of North Carolina’s policy concerning the openness and availability of public records and to establish an Open Data Program by which the Town shall commence making certain sets of public records, primarily statistical, quantitative, qualitative and similar factual information that is considered ‘data,’ freely accessible at no cost by the public through an online portal. Such Open Data Program should increase transparency, foster civic engagement, and provide a more efficient way to make public records available to the public.
COVERAGE:
This policy applies to all Town data that is a public record that (i) is not a confidential or otherwise protected public record; (ii) is not subject to copyright protection; (iii) does not contain information that could raise privacy, confidentiality or security concerns or have the potential to jeopardize public health, safety or welfare to an extent that is greater than the potential public benefit of Open Data Portal publication; and (iv) has been prepared for release to the public as part of the Open Data Program. All of the public records of the Town, including all of its departments, officers and employees, and boards and commissions are covered by this Policy.
POLICY:
Section 1: Definitions
“Open Data Portal” means the technology application created by the Town and maintained on the Town’s public facing website for purpose of making Publishable Town Data readily available to the public for access and copying subject to the Town’s Terms of Service.
“Protected Information” means any Town public record, or portion thereof, that is deemed confidential, a trade secret or exempt under the Public Records Law, is subject to copyright, or is otherwise protected under federal or state law from public inspection and/or copying. Protected Information shall not be made available on the Open Data Portal. When in doubt as to whether a record is, or contains, Protected Information, employees and officials should consult with the Town Attorney’s Office. Policy Statement 152 may be consulted for a non-exclusive list of common types of confidential and exempt public records.
“Public Records Law” means N.C.G.S. 132-1 et seq.
“Publishable Town Data” means public records that do not contain, and are not, Protected Information and that do not raise privacy, confidentiality or security concerns or have the potential to jeopardize public health, safety or welfare to an extent that is greater than the potential public benefit of publishing that record on the Open Data Portal.
"Publishable Dataset" means Publishable Town Data that is statistical, factual, quantitative, or qualitative records that have been affirmatively designated by the Town to be prepared for release and made available through the Open Data Portal.
Section 2: Open Data Program
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The Town shall institute an Open Data Program by creating an Open Data Portal that will provide the public access to Publishable Datasets. The Town shall determine the Publishable Town Data that the Town deems to be most appropriate for inclusion on the Open Data Portal and shall prepare that Publishable Town Data into Publishable Datasets as set forth in Sections 2 and 3. The Town shall commence making and receiving public records with regard to this Open Data Program so that the making and receiving of public records is done in a manner that creates Publishable Town Data and supports, and expands the public records made available on the Open Data Portal.
The Open Data Portal shall contain Publishable Datasets that:
a. are available to the public without fees or a requirement of registration, and without limitations on how or under what conditions the Publishable Dataset may be used except for Town Terms of Service requiring attribution.
b. are available in widely accepted, nonproprietary, platform-independent, machine-readable data formats that permit the automated processing of such data and facilitates analysis and search capabilities.
c. is Publishable Town Data as defined above. This means that none of the Publishable Town Data is Protected Information or subject to the exception set forth in the definition.
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The Open Data Program should be developed and implemented in a manner that will allow the Town to:
a. Proactively release Publishable Datasets, making them freely available in appropriately varied and useful open formats, and fully accessible to the broadest range of users to use for varying purposes;
b. Ensure Publishable Datasets placed on the Open Data Portal are of high quality, regularly updated, and include documentation (metadata) and permanence to encourage maximum use by the public;
c. Provide or support access to free, historical archives of Publishable Datasets contained on the Open Data Portal;
d. Measure the effectiveness of Publishable Datasets made available through the Open Data Program by connecting open data efforts to the Town’s programmatic priorities;
e. Minimize limitations on the inclusions of public records on the Open Data Portal while appropriately safeguarding Protected Information; and
f. Support innovative uses of Publishable Datasets by agencies, the public, and others.
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The development and implementation of the Open Data Program shall be overseen by the Chief Information Officer, reporting to the Town Manager.
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Appropriate funding shall be made available to achieve the goals of the Open Data Program.
Section 3: Open Data Portal Location and Specifications
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The Town shall maintain the Open Data Portal at a publicly available location on the Town’s public-facing website or in another suitable online location.
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Each Publishable Dataset made available through the Open Data Portal shall be associated with contact information for the appropriate manager of that dataset along with a file layout or data dictionary that provides information about field labels and values.
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The Town shall specify a recommended data citation form, which shall be viewable via the Open Data Portal, to encourage responsible reuse of Publishable Datasets.
Section 4: Governance
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Implementation of the Open Data Program will be overseen by the Chief Information Officer, who will work with the Town’s departments to:
a. Establish processes for identifying Publishable Town Data appropriate for publishing on the Open Data Portal and for creating Publishable Datasets, including processes for ensuring that Publishable Datasets are high quality, up-to-date, in use-appropriate formats, and contain only Publishable Town Data, excluding Protected Information and records that do not otherwise meet the definition of Publishable Town Data.
b. Establish processes to insure only Publishable Town Data is made available through the Open Data Portal and preventing other Town public records from being purposefully or inadvertently made available through the Open Data Portal.
c. Identify a Lead Open Data Coordinator for each participating Town department and publish appropriate contact information for each coordinator.
i. Each Lead Data Coordinator will be responsible for managing their respective department's participation in the Open Data Program;
d. Oversee the creation of a comprehensive inventory of all Publishable Datasets held by each Town department. This inventory shall:
i. Be published to the Open Data Portal; and
ii. Be regularly updated;
e. In conjunction with Town Management and department directors, develop and implement a process for determining what is Protected Information and what information has potential to jeopardize public health, safety or welfare to an extent that is greater than the potential public benefit of publishing that data on the Open Data Portal, thus making it not meet the definition of Publishable Town Data;
f. Develop and implement a process for prioritizing the identification of Publishable Town Data and release of Publishable Datasets, a process that considers new and existing signals of interest from the public (such as the frequency of public records requests), the Town’s programmatic priorities, existing opportunities for data use in the public interest, and cost;
g. Proactively consult with members of the public, Town staff, journalists, researchers, and other stakeholders to identify the Publishable Datasets which will have the greatest benefit to Town residents if included on the Open Data Portal;
h. Ensure that appropriate metadata is provided for each Publishable Dataset to facilitate its use;
i. As appropriate, develop and oversee a routinely updated, public timeline for new Publishable Dataset publication; and
j. As appropriate, make recommendations for historical document inclusion, define a schedule for approved historical document publication;
k. Ensure that published Publishable Datasets are available for bulk download and/or available via public application programming interfaces (APIs).
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In order to increase and improve use of Publishable Town Data, the Chief Information Officer, working together with the Public Information Office and Information Services Advisory Board (ISAB) will actively encourage public participation through providing regular opportunities for feedback and collaboration.
Section 5: Open Data Report and Review
Within one year of the effective date of this Policy and for each year thereafter, the Chief Information Officer shall publish an annual Open Data Report (“Report”) in one of the Town’s Quarterly Reports. The Report shall include an assessment of progress towards achievement of the goals of the Open Data Program, an assessment of how the Town’s open data work has furthered or will further the Town’s programmatic priorities, and a description and publication timeline for Publishable Datasets envisioned to be published by the Town in the following year.
During each fiscal year, the Chief Information Officer shall make suggestions for improving the Town’s open data management processes in order to ensure that the Town continues to move towards the achievement of the Policy's goals.
John Tramontin
The policy appears to include the appropriate components for creating, managing and maintaining an open data portal. Please continue to make it easy for non-technical citizens to understand, at a high level, what is meaningful the data set via visual presentation of the information or a data story. This will encourage repeat visits to the site and allow the Town to showcase a particular data set.
Bryan Rankin
Are there any plans for provisions in the Data Policy to provide the presentation of the data in an easier to digest platform for citizens that may not be as adept at manipulating datasets?
Could the Open Data Report and Review have a dashboard or data stories that would help the average citizen consume the data at a high level? This could lead to higher engagement of citizens with data as they see areas that impact them directly.
Elizabeth Dolan
From the perspective of a citizen, the interesting parts are the bits left most vague. This document is of limited use without more detail about what data will be protected as containing PII (personally identifiable information) with consideration given to how different data points can be aggregated to identify a person or household even when the data sets separately are anonymized. There is also no mention of funding requirements around this open data portal and how that funding will be maintained.
Len Nieman
"b. are available in widely accepted, nonproprietary, platform-independent, machine-readable data formats that permit the automated processing of such data and facilitates analysis and search capabilities."
Does this mean data will be available as OASIS standard Open Document Format files for people using Linux based software?
Brandon Smith
While I recognize this is a policy and not an implementation document, I ask for clearer language on what "providing regular opportunities for feedback and collaboration".
Brandon Smith
This is long, but I hope to get my point across...
I feel the existing language can be interpreted quite broadly to allow feedback to be largely ignored and have no effect. For instance, there is no language that requires a timely response to feedback from Lead Data Coordinators. What is "regular" opportunities?
Further, within the spirit of this Open Data Policy is an opportunity to enable transparency with the governance and feedback process itself. As a comparison, many open source projects maintain a process to receive and resolve feedback that is, itself, open. There are clearly defined and documented expectations for participation and rules for engaging with the project's community of "commiters" and "consumers." In a very real way, the Open Data can be seens as several open source projects with the Town employee's as "commiters" and the public as consumers.
I propose the Town CIO adopt an "open source mindset" in terms of tools and methods for feedback as an approach to implementing this Open Data Policy in order to foster within the Town of Cary's employees culture of community with consumers of the Town's Open Data.
One organizational concern I have is that the implementation of this policy will require an organizational transformation. Perhaps small, but still a transformation as the policy calls for such reqirements as appointing department Lead Data Coordinator. I can see adhering to this policy feeling like a "burden" for Town employees. Let's be honest, more routine work and responsibility can feel that way. Especially when those that benefit are not readily "seen". A way to remedy this risk is to foster frequent and timely communication between the "commiters" and the "consumers."
The types of organizations and individual citizens that consume the data already made available and will be made available in the future through further realizing the Town of Cary's Open Data Policy understand how open source projects typically operate. Leveraging some of the organizational tools that are often found within open source projects could be a tremendous boon to the implementation of this policy. Who knows, maybe other municipalities may look to the Town of Cary as doing Open Data "right"?
One example that would go a really, really long way would be an open issue tracker where organizations and citizens could report feature reqeusts or problems encountered in obtaining the open data. With this data itself being open, it would be somewhat of a meta-open data policy. :)
In summary, again I realize this is a policy and not an implementation document. However, to foster the spirit of open data, I propse the Open Data Policy include language that clarifies what "regular opportunities for feedback and collaboration" in order to avoid the inherent organizational transformation risks the Policy proposes.
Robert Campbell
I would like some consideration for data integrity and usability for published data. When possible, data should be checked to confirm that is it available to the public in the most useful manner with attention paid to data integrity. -- something along those lines. The intent here is to make sure, within reason, that the data published can be consumed by the public in ways that promote the distribution of information.
Brent Miller
This is a good start but the definitions and actual content of what data will be published seem vague and rather arbitrary.
Quantitative aggregate data is interesting and useful, but if the Town truly wants transparency, published data should include emails and texts of Council members and Staff. Citizens shouldn't need to request these materials; they should simply be available for inspection via the portal.
Amanda French
Do you mean the full text of all emails and text messages send by Council members and staff? If so, that seems a little excessive even to me, though I'm sure these are public records requestable with a FOIA. I do think Council members and staff need a little expectation of privacy around their discussions of certain issues in these media. Maybe post them after an embargo period of, say 2-5 years.
Brent Miller
Yes, I mean the full text of all emails and text messages sent by Council members and staff that deal with public records. These are already public records, and no, Council & staff have no expectation of privacy for emails and texts that discuss public business -- these already are public records that anyone can request. I am advocating for skipping the "request" step and just posting these public records, which belong to the public.
Bryan Aupperle
The purpose of "(iv) has been prepared for release to the public as part of the Open Data Program" is unclear. This restriction makes it seem like datasets that are going to be published are somehow going to be manipulated (removal or redaction of fields or rows, deletion or modification of unstructured content or similar) for a reason not covered by the first three restrictions. Any legitimate need to cleanse a dataset should be covered by restrictions (i) - (iii). Restriction (iv) seems to allow for actions that are not consistent with the rest of the document.
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